Job Objective:

A Senior Release Manager is responsible for coordinating the various stakeholders including developers, operations, and projects into one shared schedule that takes end goals, resources, and timelines into considerations. The objective of Release Management is to plan, schedule and control the continuous delivery of new Changes to the production environment. Specifically, the Release Manager is responsible for the Release lifecycle and its activities. A Senior Release Manager also delivers Transition Management, Change Enablement and other services delivered by our team.

The Release manager should have great communication and coordination skills. In an enterprise, a release is comprised of a mix of vendors, business units, projects, testers, and developers that are geographically dispersed and the Release Manager works collaboratively with all participants. Besides managing the release lifecycle, the Release manager is also responsible for reporting to various levels in the organization from Business unites to CTOs.

Responsibilities include, but are not limited to:

• Govern and run the release process including continuous improvement
• Collaborating and communicating with all stakeholders
• Preparing and facilitating Transition, change and release meetings
• Create and maintain Transition, Change and release documentation
• Maintaining, organize and participate in systems such as Azure DevOps and Service Now etc
• Lead customer services delivery for customers across UK, DK, NO, SE and US
• Lead, train and mentor junior resources

Required Qualifications

• Bachelor’s or master's degree
• Role Specific Qualifications – Good to have: Project management, Scrum master, agile management, ITIL or similar qualifications
• 12+ years of experience from similar role in the technology industry
• Experience with Project management in Dynamics, is desirable

Required Industry & Software Experience

• ITIL 4
• Microsoft D365FO & CE
• Microsoft Azure DevOps and Office 365
• Service Now

About Columbus

Columbus is a global IT services and consulting corporation with more than 2,200 employees serving our customers worldwide. We bring digital transformation into your business and position you to thrive far into the future. We offer a comprehensive solution portfolio with deep industry knowledge, extensive technology expertise and profound customer insight. We have proven this through 29 years of experience serving more than 5,000 customers worldwide.