Job Objectives:

• Microsoft Dynamics 365 CRM/CE Techno Functional Consultant will be part of CXE (Customer Experience & Engagement) Team.
• He/she will participate in Client meetings, Requirement gatherings, Solutions design, Technical Design Documentation, Training, Building Proof of Concept and Pre-Sales
• This individual plays a key role in designing & developing solutions based on D365 CRM/CE & Power platform as per customer requirements.

Required Qualifications:

• Bachelor’s or master’s degree in computer science/engineering/mathematics or equivalent.
• 6 to 12 years of both technical and functional experience in Dynamics CRM 2013/2015/2016/D365 CE.
• Strong knowledge of Dynamics 365 CE stack & Power Platform.

Must Haves:

• Collaborate with business stakeholders to gather, understand, and document business requirements related to Dynamics 365 CE implementation and enhancements.
• Translate business requirements into technical specifications and design 365 CE solutions that align with best practices.
• Develop and customize Dynamics 365 CE applications, forms, workflows, actions and plugins to meet business needs.
• Strong knowledge of Power Platform including Power Pages
• Strong Knowledge of Azure Dev Ops and Pipelines
• Perform data migrations and integrations with other systems, ensuring data integrity and security.
• Conduct system testing, deployment, and support activities throughout the project lifecycle.
• Provide guidance and support to team members and end-users on Dynamics 365 CE functionality and best practices.
• Stay updated on the latest Dynamics 365 CE features, updates, and industry trends to recommend improvements and enhancements.
• Work closely with cross-functional teams, including developers, business analysts, and project managers, to deliver successful 365 CE projects on time and within budget.
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients, team members, and stakeholders at all levels.

Nice to Haves:

• Latest Certifications in D365 CE.
• Experience of working with Field Service and PSA/Project Operations modules
• Experience of working with Dual Write or Data integrator (D365 CE to D365 F/O or AX integrations)
• Experience in Azure Web Apps.
• Experience in Logic Apps.

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